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Privacy Policy

What this site collects

This is an information site. It does not sell anything, it has no accounts for the general public, and it does not ask visitors for personal information in order to browse it.

The age check

The age gate asks for a province and a date of birth so we can confirm you are of legal age. That check runs entirely in your browser — the date is not transmitted to us and is not stored. Once confirmed, a single value is kept in your browser for the current session only, so you are not asked again on every page. It is cleared when you close the browser.

Forms

Where a page offers a contact or retailer registration form, the information you enter is sent to Sophia’s Garden Artisan so we can respond, and is handled by our customer relationship management provider. Provide only what you are comfortable sending.

The document portal

Portal access is for authorised retailers and their staff, and for other account holders issued access directly. Account details are issued and managed by Sophia’s Garden Artisan.

Analytics

If analytics are used on this site they measure aggregate traffic — pages viewed and general location — and are not used to identify individual visitors.

Contact

Questions about privacy can be sent to contact@sophiasartisan.com.

Questions

Common questions

Do you store my date of birth?

No. The age check runs entirely in your browser and the date is never transmitted to us or stored. Once confirmed, a single value is kept in your browser for that session only.

Do I need an account to read this site?

No. There are no public accounts. The only login is for authorised retailers and their staff.

What happens to information I put in a form?

It is sent to Sophia’s Garden Artisan so we can respond, and is handled by our customer relationship management provider. Provide only what you are comfortable sending.

Who do I contact about privacy?

contact@sophiasartisan.com.